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Lost Mobile authenticator

  • January 2, 2020
  • 4 replies
  • 14 views

Hi, last night my cell phone just died & now can not redeem points anymore as I lost mobile authenticator (sadly don't have back codes either). can anyone please tell me how can I unlock my account now? thanks in advance.
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4 Replies

xCryptik
Vanguard
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  • Vanguard
  • January 2, 2020
PaperzMask
Hi, last night my cell phone just died & now can not redeem points anymore as I lost mobile authenticator (sadly don't have back codes either). can anyone please tell me how can I unlock my account now? thanks in advance.
Hi PaperzMask, If you are having trouble with mobile authenticator, do not hesitate to submit ticket to Razer Gold Support.

  • Author
  • Insider
  • January 2, 2020
xCryptik
Hi PaperzMask, If you are having trouble with mobile authenticator, do not hesitate to submit ticket to Razer Gold Support.
yoowwiiie wowwiieee thanks ^_^

PaperzMask
Hi, last night my cell phone just died & now can not redeem points anymore as I lost mobile authenticator (sadly don't have back codes either). can anyone please tell me how can I unlock my account now? thanks in advance.
Hi. I lost my authenticator too, but I don't know how to get it back, have you get back your authenticator? I need help

  • Author
  • Insider
  • January 16, 2020
sharplinkSage423
Hi. I lost my authenticator too, but I don't know how to get it back, have you get back your authenticator? I need help
Hi, sorry to hear that u need to submit a ticket to the provided link by xCryptik above :D I did that too & Razer team helped me out.