Lost phone number & no saved backup codes | Razer Insider
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Question

Lost phone number & no saved backup codes

  • February 1, 2025
  • 1 reply
  • 45 views
P

I redeem paid voucher code for razer gold but i cant use it because i lost the phone number connected to my acc and i also dont have saved backup codes

 

Is there any other way to use this like receiving code from gmail

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    1 Reply

    Razer.sushi.boi
    Forum|alt.badge.img

    Hi there, ​@phrobloxian28!

     

    I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

     

    *Thread locked to curb conversation to PM.

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