Hello to the community, I haven’t been using my Razer Gold account for a very long time and I happen to see that I have funds on my account. However, due to inevitable circumstances, I lost my old cellphone together with the Two Factor Authenticator and the backup codes, any help will be appreciated. Thank you! PS I submitted a ticket but it seems they don’t respond to the inquiries of their customers.
Question
LOST TWO FACTOR AUTHENTICATOR
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- Razer Support
Hello Meepwn88,
I replied to your PM and reached out our razer Gold Supprot Team reagarding your ticket. Please stand by for their update within 24 hours. All the best!
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