I tried to make a payment using Razer Wallet on April 4th, but I couldn't receive the SMS verification code. I have submitted an email ticket before, but I still haven't received a reply. Now I need to quickly obtain a payment method or a way to cancel the SMS verification service.When I try to cancel the settings or use the authenticator for setting, I still need the SMS verification code. So, in fact, my account is in a locked state. Thank you.
Question
My SMS verification service cannot be used when making a payment.
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- Razer Support
- 1543 replies
Hi there,
For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.
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