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no access to Authenticator/Backup

  • March 15, 2025
  • 1 reply
  • 51 views

I lost the access to get 2FA codes on my phone and not able to transact on Razer Gold. Is there any way to reset 2FA? I still have the access of my email though. I’m trying to contact support but no answers as of now.

Best answer by Razer.Aero

Hi 09267104009,

I’ve responded to your PM. I have notified our Razer Gold Team to help you reset your 2FA. Please check your inbox, and let’s take it from there. All the best!

​​​​​​​*Thread locked to curb conversation to PM.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • Answer
  • March 15, 2025

Hi 09267104009,

I’ve responded to your PM. I have notified our Razer Gold Team to help you reset your 2FA. Please check your inbox, and let’s take it from there. All the best!

​​​​​​​*Thread locked to curb conversation to PM.