no gold after purchase | Razer Insider
Skip to main content
Question

no gold after purchase

  • November 26, 2025
  • 1 reply
  • 12 views

byteSlimyGreenweb423

transaction went through (got the email) but no gold has been added to my account. Plz help!

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • November 27, 2025

Hi byteSlimyGreenweb423,

If you're experiencing issues with a Razer Gold transaction, I recommend reaching out to our support team. You can submit a ticket or connect with us via Live Chat by clicking the green chat button at the bottom right of the page. This will allow us to assist you in real time.

Feel free to send me a PM with your case ID number, and I'll make sure the team is notified. Thanks for your understanding!

*Thread locked to curb the conversation to PMs.