Problem with Razer Reload, again? | Razer Insider
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Problem with Razer Reload, again?

  • April 30, 2021
  • 14 replies
  • 140 views
T
I have a very big issue with Razer reload, this issue kept appearing right after the WarThunder sale event was launched. Also submitted the ticket to the support team but it took a long time for them to answer (the previous event, they responded after the event ended, great :mad_:) Does anyone have a problem like this? Any solution? 😳 Thanks :stuck_out_tongue_winking_eye_:
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    14 Replies

    K
    • Knorke85
    • April 30, 2021
    Same problem here. Tried several reloads few mins ago via paypal and visa but all didnt work.
      R
      i have the same issue
      D
      i got the same Problem !! i can't even Reload Razer Gold PIN !!
      T
      Yo guys, I think the support team no longer exists. It's been over a week with no solution yet. :mad_::mad_::mad_::mad_::mad_: F*** Razer!
        Rubed0
        • Rubed0
        • Insider Mini
        • May 6, 2021
        Don't bother about the support guys , Razer's product is god tier but their after sales support / tech support is worse den noob tier , even a nobody can do their tech support job role as you don need logic and just look and read scripts. So good luck with the support , intending to change to other services platform for topping up.
        - Razer ManO'War - Razer Blackwidow X Chroma TE - Razer Mamba Hyperflux
          K
          • KSocorro
          • May 7, 2021
          No way! Why cannot reload gold! Happened to my 5x today via paypal. Didnt have any issues before!
          Y
          • yuria100
          • May 24, 2021
          I had the same issue. What i noticed is that if you try to reload 100+ gold, the transacrtion will fail. So i ended up having to reload 90, then add another 10 to make 100. It annoying but a good work around untill razer figureout how to accept quatity 100 and over.
            9
            I've had the same issue I tried to so a top up for razor gold for PUBG mobile via my Visa Debit card it failed to do the top up but I was still charged for it created a ticket for it been 5 days now. Still no resolution
            Y
            i just spent 80 dollar with no problem, then the next transaction said failed to reload
              roukken
              • roukken
              • Insider Mini
              • June 4, 2021
              I also have the razer gold failed to reload issue, what a horrendous way to promote people buying stuff through razer, it's the first time I buy razer gold and probably the last
                K
                • Kareem9x
                • June 22, 2021
                Did anyone find any solution for this And does it get resolved ever ?
                T
                AMETHYSTIvoryventure740
                Did anyone find any solution for this And does it get resolved ever ?
                nope, they reply my ticket after a week and didn't solve anything
                DemiSouls
                • DemiSouls
                • June 23, 2021
                I talked to live chat a day ago and they said my cc was failing their trash anti-fraud provider. Took another day to clear it up and said I could reload again using the same method. It did work, but after 2 reloads of 100+, it started to fail again. I'm starting to think there's either a 1-2 day reload frequency of 2 times or a limit of ~200. Reason being the first time I was able to reload 2x of 100+ before it started failing. My cc works fine everywhere besides razer gold which is the most annoying topup service in history.
                  L
                  Having the same issue. Managed to reload $99, but won't take anymore, even as little as 5 or 10 gold. Opened a support ticket, though I don't have high hopes for garbage Razer support actually doing anything. Probably looking at a chargeback at this point if it isn't resolved in time.
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