Anyone else have this issue, and know of a solution? I purchased a game on the Razer Gold store this morning and used crypto as my payment option. Not long after payment, I received an email that payment was received and that order was completed successfully.
However hours later my order progress is still stuck on “Pending...” and I’ve received no key. How do I receive my game key?
This is due to Razor doing illegal practices. I am betting you purchased the Resident Evil 7 Gold & Resident Evil Village Gold pack. They revoked everyone’s keys without warning or explanation. It is looking like false advertising which the FTC would love to look into and fraud since they have taken something legally purchased.
same things happen to me and i want to know what next should we do? just let Razor take our money and revoked the keys? god look what it done .
Anyone else have this issue, and know of a solution? I purchased a game on the Razer Gold store this morning and used crypto as my payment option. Not long after payment, I received an email that payment was received and that order was completed successfully.
However hours later my order progress is still stuck on “Pending...” and I’ve received no key. How do I receive my game key?
That’s odd, MediumAquamarineville104! Sorry for the inconvenience. This is not the experience Razer wants to see for our customers. I suggest contacting our dedicated Support Team handling all Razer Gold-related concerns here: ttps://mysupport.razer.com/app/gold/ticket so the team can check your recent transaction. Thanks for your cooperation.
I did a reload for 400 USD and never received my gold either. It said there was a problem but the etherscan ID shows completed successfully while my reload says “pending” submitted a ticket but haven’t heard anything in two days. Not a word back from razer or their payment method no emails or response on my support ticket. Really frustrating.
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