I have completed the payment on the afternoon of 2nd October 2024 with a payment amount of Rp599,000 (USD 38.65) but today, 3rd October 2024, the status in my Transaction History changed from Pending to Failed. So where did the money I paid go? If I did not receive the Razer Gold, I want the money refunded to my bank account.
Transaction Number: 012DFETCAH5LFCF75B483
