Razer Gold Transaction Failed but still took my money.
just as the title says I got charged for my transaction however going back to my transaction history and it says under status "Failed"
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- I am the Lightbringer
This is highly likely an authorization hold, which should fall off within seven days. That said, you will want to contact our Razer Gold Team by submitting a ticket from here. Do make sure to include the following to get the quickest resolution:
Razer ID:
Screenshot of the payment made:
Time & date of the transaction:
PM me should you need further assistance. *Thread locked and moved to Razer Gold and Silver boards for visibility.
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