Razer gold transaction stuck at pending, can't seem to submit a support ticket either | Razer Insider
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Razer gold transaction stuck at pending, can't seem to submit a support ticket either

  • April 12, 2023
  • 7 replies
  • 1387 views

CharcoalrushAPATITE234

Title says it all, my bank card has been charged 2 hours ago and yet my transaction is still stuck on pending and the support ticket page seems to be stuck on loading forever. Require assistance from a razer staff or customer service, thanks.

7 Replies

  • Insider Mini
  • April 12, 2023

hoo, so you are facing the same problem as well. One of my friend, bought two things, and it went to transaction failed twice and then into “pending” status. Bank card has been charged as well. Alreayd sent a ticket, but until now they are still not replying.


CharcoalrushAPATITE234

hoo, so you are facing the same problem as well. One of my friend, bought two things, and it went to transaction failed twice and then into “pending” status. Bank card has been charged as well. Alreayd sent a ticket, but until now they are still not replying.

I can’t even submit a ticket though… how long has it been since your friend got charged?


CharcoalrushAPATITE234

Update after 12 hours: transaction is still stuck on pending, I am still unable to submit a ticket, this is getting really infuriating. To people coming across this thread in the future, please don't use razer gold to save your time and frustration :)


headupLightBlue347

Isso e verdade não usA eles nunca responde quando reponde não quer da a solução fiz uma compra e não vai ter como usa aqui no Brasil aí eles sabem e não querem fazer o cancelamento


headupLightBlue347

Gente não compre por essa empresa eles nunca dá a solução do caso

 


wilbert2022
  • Insider Mini
  • April 24, 2023

ami fue un pago rechazado y dice pendiente y aun asi tomaron dinero de mi tarjeta debito 


VegasGoldstreetsharp808

Solve this please sir