Razer Gold wallet not recharging with any payment methods | Razer Insider
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I initially loaded my Razer Gold wallet with Visa and it worked fine. Since then, I've tried reloading it with the same Visa credit, then a Mastercard debit, a bank account through Paypal, then all of them through Paypal (all accounts in good standing with plenty to draw from, none with freezes or blocks), and nothing will recharge my wallet. I get a recharge failed message no matter what I do. Do I need to beware of browser issues or something? Is there a block on my account? Help! :eek_:



Edit: I submitted a support ticket a couple of days ago regarding this issue, but still haven't heard anything back, hence my post here!
While I do not have visibility over this part of our system, I can tap someone to help and assist you with this problem. Please PM me your ticket number. That way, I can check on it and take the necessary steps to sort it out.



*Thread locked and moved to Gold and Silver boards for visibility.