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Razer silver dissapeared

  • January 6, 2020
  • 8 replies
  • 159 views

So I woke up this morning and 500 of my razer silver has disappeared and I have no idea where it went. I mined that 500 through Gamma through the last few days and It just disappeared this morning and I haven't bought anything unless someone hacked my account which I doubt it, I'm just really confused and I need some help Plz.
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8 Replies

xCryptik
Vanguard
Forum|alt.badge.img
  • Vanguard
  • January 6, 2020
yurko47
So I woke up this morning and 500 of my razer silver has disappeared and I have no idea where it went. I mined that 500 through Gamma through the last few days and It just disappeared this morning and I haven't bought anything unless someone hacked my account which I doubt it, I'm just really confused and I need some help Plz.
Hi yurko47, You can check history of your Razer Silver from this link https://gold.razer.com/transactions.

  • Author
  • Insider
  • January 6, 2020
xCryptik
Hi yurko47, You can check history of your Razer Silver from this link https://gold.razer.com/transactions.
Thank you for showing me this but there was still no transaction saying that I bought something. all that was on there was that I earned a lot of +3 rewards from gamma. If you could tell me if there is something else I could do, or who I can take this problem to that would be amazing, thank you.

xCryptik
Vanguard
Forum|alt.badge.img
  • Vanguard
  • January 6, 2020
yurko47
Thank you for showing me this but there was still no transaction saying that I bought something. all that was on there was that I earned a lot of +3 rewards from gamma. If you could tell me if there is something else I could do, or who I can take this problem to that would be amazing, thank you.
Hi yurko47, Kindly submit a ticket to Razer Gold Support Team by clicking the link below: https://gold.razer.com/ticket-inbox/submit OR You can reach the Razer Gold LiveChat support from https://gold.razer.com/help at the bottom right.

It may help to re-login

pancholr
  • Insider Mini
  • January 31, 2020
Razer zSilve expire in one year if not used.

kennethyha
  • Insider
  • February 1, 2020
Your Razer Silver only stay valid for 1 year from the day you got it.

jtriffitt
  • March 2, 2020
Same here woke up this morning and to lost over 2000 seem all that use over the last month and you loose it.

  • March 2, 2020
you can always try to contact the support to see if they can do something about it