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Razer Wallet currency choice

  • September 7, 2020
  • 4 replies
  • 91 views

I made my Razer account when I got my swanky new gear and I've been tapping about for a couple of months now collecting silver on the forums/mobile/PC. Whenever I try to browse the possible rewards, and hover about my profile, it tells me "We detected that you do not have a wallet with us". However, when I try to create one, I can chose between a large number of currencies for my walled, but GBP (British pound) is not one of them. Since there's a big warning telling me that "This cannot be changed once the wallet creation is completed.", I am a bit reluctant to create a walled in a different currency. What's even more confusing, one of the offered items in the Catalogue is a "16GBP off" voucher for RazerStore.com -- so my location seems to be correctly detected. Is there any way to register a wallet in GBP (as I am based in the UK and have no cards tailored to different currencies)?
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4 Replies

xCryptik
Vanguard
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  • Vanguard
  • 873 replies
  • September 8, 2020
riwenna
I made my Razer account when I got my swanky new gear and I've been tapping about for a couple of months now collecting silver on the forums/mobile/PC. Whenever I try to browse the possible rewards, and hover about my profile, it tells me "We detected that you do not have a wallet with us". However, when I try to create one, I can chose between a large number of currencies for my walled, but GBP (British pound) is not one of them. Since there's a big warning telling me that "This cannot be changed once the wallet creation is completed.", I am a bit reluctant to create a walled in a different currency. What's even more confusing, one of the offered items in the Catalogue is a "16GBP off" voucher for RazerStore.com -- so my location seems to be correctly detected. Is there any way to register a wallet in GBP (as I am based in the UK and have no cards tailored to different currencies)?
Hi riwenna, Have you tried to contact Razer Gold and Silver team about this? You can submit a ticket by clicking here.

riwenna
I made my Razer account when I got my swanky new gear and I've been tapping about for a couple of months now collecting silver on the forums/mobile/PC. Whenever I try to browse the possible rewards, and hover about my profile, it tells me "We detected that you do not have a wallet with us". However, when I try to create one, I can chose between a large number of currencies for my walled, but GBP (British pound) is not one of them. Since there's a big warning telling me that "This cannot be changed once the wallet creation is completed.", I am a bit reluctant to create a walled in a different currency. What's even more confusing, one of the offered items in the Catalogue is a "16GBP off" voucher for RazerStore.com -- so my location seems to be correctly detected. Is there any way to register a wallet in GBP (as I am based in the UK and have no cards tailored to different currencies)?
did you get an answer on this bud?

i have the same problem... what do i do?

xCryptik
Vanguard
Forum|alt.badge.img
  • Vanguard
  • 873 replies
  • January 4, 2021
Hi @salmonwithfeet, Have you tried to contact Razer Gold and Silver team about this? You can submit a ticket by clicking here

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