Razer wallet payment problem | Razer Insider

Razer wallet payment problem

  • 5 February 2023
  • 3 replies
  • 48 views

I finished recharging and used the money in my wallet to purchase a product card, but it keeps showing failure. Why?

3 Replies

Userlevel 7
Hi @spaceshipheadHanBlue874!

Razer has a dedicated team handling all Razer Gold and Silver-related concerns. You can reach them through this link: https://gold.razer.com/ticket-inbox/submit. They will get back to you via email within 24-48 hours. If you already have a case number, please PM it to me so I can coordinate with the Razer Gold Team for assistance.

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It's the worst support ever. Canned responses or bots 

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