Razer wallet payment problem | Razer Insider
Skip to main content

Razer wallet payment problem

  • February 5, 2023
  • 6 replies
  • 102 views

I finished recharging and used the money in my wallet to purchase a product card, but it keeps showing failure. Why?
This topic has been closed for replies.

6 Replies

Razer.Zionzedd
Hi @spaceshipheadHanBlue874! Razer has a dedicated team handling all Razer Gold and Silver-related concerns. You can reach them through this link: https://gold.razer.com/ticket-inbox/submit. They will get back to you via email within 24-48 hours. If you already have a case number, please PM it to me so I can coordinate with the Razer Gold Team for assistance.

CerisePinkfastcast793

.


  • Insider Mini
  • February 11, 2024

It's the worst support ever. Canned responses or bots 


aeroresourcesUltraRed937

There was an unexpected error plz reload the Page and try again that was problem 


aeroresourcesUltraRed937

There was an unexpected error plz reload the Page and try again that was problem

And rezer gold payment ond easy paisa problem 


Razer.Ten
  • Razer Support
  • April 10, 2026

Hey ​@aeroresourcesUltraRed937,

Have you tried using another connection to see if the issue continues? For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your concern. After doing so, just send me a PM with your ticket number so I can call their attention to your case.

 

 

*Thread locked to curb conversation to PM.