Solved: read if your purchase got declined but you still got charged.

I have so much experience on this issue you are facing right now, hope I can help you in any kind. First I want to say, hide your transaction ID!!! Don't show them to anyone except for Razer Support. Then you may want to read this post: /razer-gold-failed-to-reload-visa-the-only-solution.84913/ And all the failed transactions will show pending on your VISA or Paypal, but they'll refund it in a week. So, don't worry your money will not be stolen. Here is what they will tell you when you submit the ticket: Upon further checking, the payment method used for this transaction may have been declined by our or your issuing bank’s fraud detection systems. This usually happens when your payment or wallet information does not match, or when unusual activity is detected. Please be assured that these systems are in place to protect you against fraud. For more information about our fraud prevention system, you can visit our Privacy Policy. If funds were deducted from your credit card or bank account for the declined transaction, rest assured that this is just an authorization held by your bank and they will typically release the funds within the next few working days. We can also confirm that payment was not collected by Razer since the transaction has failed. I understand and empathize with how this disappointing this might be but fret not, you can still complete your purchase without a hitch, as we offer many other payment methods in your region such as: You can also reload your wallet using Razer Gold PINs, which you can purchase from the following distributors with a credit/debit card: This is where I'm up to, it shows my method does work very well. The solution is in the link I showed you, there's no best solution only trade-offs!! Hope it will help~

First things first, this isnt my paypal account its my fathers, he used it for me, and it worked before, why isnt it working at the moment?

So, basically, you must wait for 6~24 hours to

koko013
First things first, this isnt my paypal account its my fathers, he used it for me, and it worked before, why isnt it working at the moment?

Upon further checking, the payment method used for this transaction may have been declined by our or your issuing bank’s fraud detection systems. This usually happens when your payment or wallet information does not match, or when unusual activity is detected. Please be assured that these systems are in place to protect you against fraud. For more information about our fraud prevention system, you can visit our Privacy Policy. This is razer's official reply, that is why it isn't working. There's nothing you can do, you must obey or you can use my advice. Nothing to be worried about, you just have to try again after like 6 or 24 hours later.

thank you for this, I will send this to my father, I will try it again tomorrow, if it fails again, i dont know what else to do.

A_Monologue
So, basically, you must wait for 6~24 hours to Upon further checking, the payment method used for this transaction may have been declined by our or your issuing bank’s fraud detection systems. This usually happens when your payment or wallet information does not match, or when unusual activity is detected. Please be assured that these systems are in place to protect you against fraud. For more information about our fraud prevention system, you can visit our Privacy Policy. This is razer's official reply, that is why it isn't working. There's nothing you can do, you must obey or you can use my advice. Nothing to be worried about, you just have to try again after like 6 or 24 hours later.

\\ I had the same problem, and I used 6 months to find out why and how to avoid it. I hope I can help you to address this problem because it really annoyed me before.

I was trying to buy the kv1b on the war thunder market place.

koko013
thank you for this, I will send this to my father, I will try it again tomorrow, if it fails again, i dont know what else to do.

Trust me, it will work tomorrow. Even if it doesn't you don't have to be worried, just go use Razer PIN it never fails

how do I get a razer pin, can I have the website?

koko013
I was trying to buy the kv1b on the war thunder market place.

I know, it's tough

A_Monologue
I know, it's tough

wait wait wait, you play war thunder>

koko013
how do I get a razer pin, can I have the website?

You just google Razer PIN， choose a website that looks standard.

alright, but now im curious do you play war thunder?

koko013
alright, but now im curious do you play war thunder?

No, I don't have too much time to play video games. I only play a few, maybe the popular ones

so then why did it work before? im just curious, its so weird.

koko013
so then why did it work before? im just curious, its so weird.

I think it was the behavior that got detected as fraud or unauthorized, the first one went through. OK. And it takes time to process the first order, you can not reload again before the first order is been completed. That's just my own opinion