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Question

Step 2 Authentication

  • August 28, 2025
  • 1 reply
  • 21 views

DreadMan030789

I already have Gold, but I cannot buy a product because the system is asking for Step 2 Authentication (two-step verification). I don’t know how to access this authentication, and I cannot continue with my purchase.

Can you please help me set up or reset my Step 2 Authentication so I can complete my purchase?

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1 Reply

Razer.Aero
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  • Razer Support
  • August 29, 2025

Hello DreadMan030789,

To reset your Razer Gold account OTP, please Creat a ticket or reach out to our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right for real-time assistance. Ensure you have your information ready for account verification. You can also send me a PM with your Ticket ID, and I'll notify the team. Have a wonderful day!

*Thread locked to curb the conversation to PMs.