there is an unexpected error (cant receive codes) | Razer Insider
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there is an unexpected error (cant receive codes)

  • September 28, 2024
  • 1 reply
  • 506 views

aerohomeDarkRed704

i was about to topup my razer gold, but when i try to do the recaptcha and get the 2fa code it said “there was an unexpected error, please reload the page and try again” or smth. can you solve this problem please. Thank you.

Best answer by Razer.sushi.boi

Hello, @aerohomeDarkRed704!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

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1 Reply

Razer.sushi.boi
  • Razer Support
  • Answer
  • September 28, 2024

Hello, @aerohomeDarkRed704!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.