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two-factor authentication

  • February 22, 2021
  • 1 reply
  • 38 views
H
so I activated two-factor authentication on my account and deleted the Google Authenticator app and I didn't save the backup codes because I thought I wouldn't need it now I don't know what to do because I can't buy anything without these codes
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    xCryptik
    Vanguard
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    • xCryptik
    • Vanguard
    • 869 replies
    • February 23, 2021
    HipnoticBr
    so I activated two-factor authentication on my account and deleted the Google Authenticator app and I didn't save the backup codes because I thought I wouldn't need it now I don't know what to do because I can't buy anything without these codes
    Hi @HipnoticBr, If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
    Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
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