Two-Factor Authentication | Razer Insider
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Question

Two-Factor Authentication

  • August 16, 2024
  • 3 replies
  • 73 views

There is two-factor authentication on my account, which I don't even remember when it add. I can't find which application I'm using. It did not ask for a code when logging into the account or loading the balance, but it not continues the process because it asked for a code during the purchase phase.

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3 Replies

There is two-factor authentication on my account, which I don't even remember when it add. I can't find which application I'm using. It did not ask for a code when logging into the account or loading the balance, but it not continues the process because it asked for a code during the purchase phase.

 

I'm so tired of waiting. You can help me transfer the balance in my account to another account. Or if you can see which application I have enabled two-factor authentication with, you can let me know. I can send you the transaction numbers of the razer gold pins I bought today.


@Razer.Aero 


Razer.Aero
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  • Razer Support
  • August 17, 2024

Hi CrimsonRedurbanside622,

Our Razer Gold support team has successfully reset your account OTP, and your case has been resolved. Feel free to reach out if you need help in the future. Take care for now!

​​​​​​​*Thread locked to curb conversation to PM.