Unauthorized action - Purchase of Razer Gold | Razer Insider
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Unauthorized action - Purchase of Razer Gold

  • May 25, 2020
  • 2 replies
  • 55 views
NO111ONE
I have checked my transactions and saw a suspicious thing - that I have a purchase of Razer gold for a bill of 300$ which is pending. How can I request a cancel of it as I didn't make it?
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    2 Replies

    xCryptik
    Vanguard
    Forum|alt.badge.img
    • xCryptik
    • Vanguard
    • May 25, 2020
    NO111ONE
    I have checked my transactions and saw a suspicious thing - that I have a purchase of Razer gold for a bill of 300$ which is pending. How can I request a cancel of it as I didn't make it?
    Hi NO111ONE, Have you tried to contact Razer Gold and Silver team about this? You can submit a ticket by clicking here. Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.
    Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
    Razer.Caziel
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • May 27, 2020
    @NO111ONE Please submit a ticket as suggested by @xCryptik. If you have an open ticket, please send the reference number to me via PM. I'll do my best to try to help you get this sorted as soon as possible. *Moving this to the Razer Gold and Silver forum for visibility.
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