Unexpected error occured whilte making purchase | Razer Insider
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Unexpected error occured whilte making purchase

  • June 10, 2025
  • 1 reply
  • 26 views

Im trying to purchase using razer gold for ragnarok x in-game and an unexpected error always occurs, and i cant even change my settings in the website to use the backup codes aswell the otp is not working.

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1 Reply

Razer.sushi.boi

Hello there, ​@Raskun25!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.