Weird Error when Using Razer Pin | Razer Insider

Weird Error when Using Razer Pin

Hello everyone I bought a RM 10 Razer Pin but the pin doesn't work even do I didn't do anything to the pin number

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Userlevel 6
Hello. Do you have a ticket number? If you do, please send it over to me through PM, along with the link to this thread. If not, you can use this link to get in touch with Razer Gold Support.
If you are still unable to use your PINs, feel free to contact Razer Gold Customer. Full screenshot of the merchant's website and error message