i have two issue with blade 2019 advanced | Razer Insider
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i have two issue with blade 2019 advanced

  • March 22, 2019
  • 6 replies
  • 5 views
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1. display has flickering when anytime..intermittently. not black out... yellowy(?). * Usually.. it occurs when injecting USB devices. 2. i am using a extend monitor though USB-C. it is disconnected intermittently with a disconnection sound. and then sometimes connected again or not connected. * I guess, both issues was related same reason. such as power..
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    6 Replies

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    • Razer.RedPanda
    • Guardian of the Forest
    • 2042 replies
    • March 24, 2019
    Hello there! Can you share a short video of the issue so we can take a closer look? Also, have you tried updating the Thunderbolt 3 driver? If not yet, please do and let me know how it goes.
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    • excellency
    • Author
    • Insider Mini
    • 4 replies
    • March 25, 2019
    in first video, 00:05, 00:11 ~ in second video, 00:03 ~ this video was recorded when plug in and out a USB memory. you can see like flashing the screen.. In reality, it is more prominent. it seem to be lost a power in a moment. it happen when plugging in and out a USB Device or the power cable and sometimes doing a heavy works. and, i set the windows's power profile as the 'high performance' and i set mode in Razer Synapse as the 'Game'.
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    • excellency
    • Author
    • Insider Mini
    • 4 replies
    • March 26, 2019
    in addition, i've got update almost drivers in the Support Page of the Razer website and the latest GeForce driver.
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    • Razer.RedPanda
    • Guardian of the Forest
    • 2042 replies
    • March 26, 2019
    Thanks for the videos. How about reinstalling the Nvidia graphics driver instead of just updating it? Also, when did you first notice this issue?
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    • excellency
    • Author
    • Insider Mini
    • 4 replies
    • March 28, 2019
    razer.redpanda
    Thanks for the videos. How about reinstalling the Nvidia graphics driver instead of just updating it? Also, when did you first notice this issue?
    thank you! i did completely delete and re-install two drivers, the intel and the nvidia, along to your advice. and then it worked! until now, flickering is none. thanks! and, the time i saw this issue is the time past one or two week after purchasing. actually, i don't know specific time.
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    • Razer.RedPanda
    • Guardian of the Forest
    • 2042 replies
    • March 28, 2019
    Thanks for the update. Good to know the issue has been fixed. Please let me know if you need more help.
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