Hello, i have problem with registration of the mouse i bought.
"Item serial number is unknown" this is messega i got while i try to register it.
Serial number: *Removed serial number from public view.
Product number: RZ01-01210100
And i am haveing problem with instalation of mouse drivers. I cannot update my device
Synapse is turned off.
![](https://uploads-us-west-2.insided.com/razer-us/attachment/542403_ce067cfe329c7cfe3634d0efaf36d5a4.png)