Lost my old phone | Razer Insider

Lost my old phone

  • 19 April 2024
  • 1 reply

I lost my old phone and I don’t remember my back up codes ( or where i saved them ) ( Probably from my old HDD )

I just reloaded some Gold coins and I can’t use it cause I need 2 step auth from my old mobile number.

Now I can’t use those gold. Can someone help me please? I’m trying to catch that sale on the game i’m playing and I already sent a ticket 27 hours ago and still no reply from Razer Support Team.

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1 Reply

Hi NiHoKudashi,

I’ve responded to your message. Please check you inbox, and let’s continue from there. Thank you!

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