"As the title says, my Razer Naga Pro just stopped working. It doesn't light up at all. I've let the battery drain and plugged it in, and it blinked red for a few seconds and then went black again. Do you think my mouse is dead, or is it something else?"
had the exact same issue this morning, woke up mouse totally non responsive, even when plugged in. Followed the firmware update guide Here and she is back!
*Update* After letting it completely die (the red light inside the mouse turned off) I plugged it in and it started working again. Thanks again for the advice and solution for the fix. Was more helpful than razer support to be honest.
Thanks for the advice! Razer pretty much just told me it was defective and to send my receipt to them. Problem is that its probably just past the warranty date. I will just leave it here sitting on my desk. I could see in my bluetooth connected devices that my Razer naga v2 pro was still there with 14% battery life left. So hopefully that 14% doesn’t take too long to drain.
I guess I gotta wait around for awhile till it just turns back on from being dead to see if that is the fix for me too.
Yeah, keep the on switch to wireless or bluetooth, then leave it on and not plugged in. Wait like a week (can check every couple of days to see if it wakes up blinking red). Then after a week (1.5 weeks?) plug it in. See if it lights up.
I guess I gotta wait around for awhile till it just turns back on from being dead to see if that is the fix for me too.
Mine eventually drained to the point where it must have restarted or whatever. It started flashing red out of no where. Charged it, and it works again. Would be good to get some kind of idea why this happened.
my naga pro was dead for a week and finally got WAKE UP.
what worked for me was i turn on wireless and left it alone and after a few days it was ON but without battery.
I think that the mouse got into some stupid sleep mode where the solution was wait until it needs charging.
I could not charge it and even when i plug it into laptop it did not recognize it, now everything is good.
good luck for the rest of your i hope this helps.
My Naga pro just died too. I’m not seeing detection when I plug it in on my system logs. This sucks.
i have the exakt same problem with bluetooth it has power it just died and now none of the power on works not even connecting to an other computer. it has also happend one other time when it was new after awile it just worked again it is real wierd
We love to see that Razer hasn’t bothered to chime in or leave any advice whatsoever.
Have had constant issues with my Naga Pro when it goes into hibernate from being idle. When it tries to reconnect it stays a solid dark blue color and won’t connect. The only thing that would fix it was restarting my computer. It does this on every computer I’ve used it on, regardless of clean installs, etc.
Then finally one day it went idle and stayed black. Razer support said there was nothing they could do because it was over a year old. 150$ mouse less than 2 years old not working. . Finally came across someone who had the same issue who told me to leave it off the charger until it died all the way, and then recharge it.
Sorry te hear, also sorry to not bring any decent reply.
I also am getting this issue, while in BT connection it just fell asleep, turned off on itw own still with energy.
I remember it happened to me before, tried the fixes provided on the internet in vain, was waiting for paycheck thinking it died, until like days later it turned on on its own…
Now it is doing it again, and I dont know what t do, all I know, it has still a red light inside somehow still working.
Hoping there is a real thing to do to fix this.
I have the same problem, at noon it works, in the evening it doesn't make any light, I can't plug it in, nor activate the bluetooth.
I've checked the sensor underneath with a phone camera, and it reacts well to the click: the sensor lights up.
I tried with 2 different computers, with usb, with the dongle or with bluetooth... impossible to make it work again.
I've also tried holding down the left, right and middle clicks at the same time to reset it.
No luck.
It's impossible to plug it in via usb, so I can't try to update the drivers.
If anyone has a magic solution (apart from buying a new one) please let me know.
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