NEED RMA for tartarus v2 D-pad failure. | Razer Insider

NEED RMA for tartarus v2 D-pad failure.

  • 21 February 2024
  • 1 reply
  • 32 views
MonkeyThumbs

d-pad for Tartarus V2 fails to register in 2 directions. I would like an RMA to send it back for a new unit. 

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1 Reply

Razer.Aero

Hi MonkeyThumbs,

I’m here to help. Before requesting an RMA for your Razer Tartarus V2, do you mind sharing the troubleshooting steps you have tried so far? Have you tried testing the device on a different computer or gaming console to see if the issue persists? Please PM me your device serial number and proof of purchase for warranty validation. Save the shareable files via any online drive account listed here. All the best!

*Thread locked to curb the conversation to PMs.

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