No incoming call sound | Razer Insider

No incoming call sound

  • 18 October 2022
  • 3 replies
  • 2 views

Hi, I bought my first ever razer headphones yesterday. Razer Opus 2021.
There is no ringing sound on the incoming call. It just stops the music and I can here my android phone ringing.
I checked the app but there are no sound settings at all.
Can I fix it in any way? Or should I try to exchange my headphones?
Thank you

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3 Replies

Userlevel 7
oolga
Hi, I bought my first ever razer headphones yesterday. Razer Opus 2021.
There is no ringing sound on the incoming call. It just stops the music and I can here my android phone ringing.
I checked the app but there are no sound settings at all.
Can I fix it in any way? Or should I try to exchange my headphones?
Thank you


Hi oolga,

Please PM me the serial number of your headset so I can validate its model and get back to you with model-specific steps to help you with the incoming call notification problem. Thanks!
(*Serial number omitted)
Thank you so much!
Userlevel 7
oolga
(*Serial number omitted)
Thank you so much!


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