razer basilisk x hyperspeed problem with sleep mode | Razer Insider

razer basilisk x hyperspeed problem with sleep mode

  • 28 October 2022
  • 1 reply
  • 896 views

I am content with my mouse when using it but whenever I stop using it for 2-3 minutes it goes to sleep by itself and waking it up becomes a pain in the ass. I must keep unplugging and plugging back my 2.4 GHz USB to wake the mouse up. Sometimes even removing the battery waiting a few seconds and putting it in again.

Clicking and moving it doesn't work.
Switching the power on to off and then back to on doesn't work.
I also updated my firmware using Bluetooth it's at the latest firmware but it didn't fix my problem.
I tried changing sleep mode to 15 minutes that also didn't fix my problem.

I don't want to change my mouse because it fits my hand perfectly and I am content with it but I just can't keep using it if it's going to die on me at random times and it's gonna take a few minutes to wake it up.

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I have the same problem with my Deathadder V3 pro and i don't found any answer with this problem ....