Razer Nari Disconnecting constantly while charging | Razer Insider

Razer Nari Disconnecting constantly while charging

  • 19 February 2020
  • 1 reply

Hey! I am very new to the Razer Forums so do forgive me if I am missing anything.
The title suggests exactly what this is about -

Basically when my Razer Nari (Non-Ultimate) is low battery, I go to plug it in, it charges, but while it is charging I can't use it. It seems to just play the windows connnect and disconnect sound a few times and then just stops working. This is quite frustrating, but it doesn't happen all the time.

Any help would be greatly appreciated!

PS, things I've tried:
Using a different pc port
Using a usb adapter dongle in case of power issues

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1 Reply

Userlevel 7
This may have something to do with the headset changing power states. Please send me the serial number of your headset so we can test the new firmware update.