Razer THX surround sound not working. | Razer Insider

Razer THX surround sound not working.

  • 8 June 2019
  • 4 replies

I just bought this headset : Razer Kraken 7.1 THX, and with the first time i tried it, it worked well with surround sound and everything.
After the surround test, Razer Synapse recommended me to restart my computer.
so i restarted my computer and tested surround once more, it worked! but.. after playing my game, and tested
the surround sound again and it did not work from there on.

Does anybody know whats happening. If this helps, (here is my pc components:)

Processor Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
System Model H81M-S2V (MotherBoard)
GPU Nvidia Geforce GTX 1060 6GB
RAM 12
System Type x64-based PC
Windows 10
Version of operating system
10.0.17763 Build 17763
System Manufacturer Gigabyte Technology Co., Ltd.

Please help, Thank's.

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4 Replies

Userlevel 6
Hi there! Can you share a screenshot of Synapse as well as your Surround settings?
Sorry, i already found a way
can i know your way? because i have the same problem too
Sorry, i already found a way

I'd love to hear how you resolved the problem because I have the same issue.