Synapse wont detect my Deathadder Chroma. | Razer Insider
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I tried everything there is in the internet. reinstalled everything and it still wont work. plugged to other USB ports, deleted drivers and restarted PC, every guide wont help me. so now im stuck with the softwware not detecting my mouse and i cant edit or change anything. http://prntscr.com/ozhsm2 http://prntscr.com/ozht6y http://prntscr.com/ozhtas
What I noticed on your first screenshot attachment, you are using the Synapse version 2

Try the Synapse version 3 from the following web



https://www.razer.com/synapse-3
Also noticed you are using one of the early RAZER Blackwidow Keyboard



Clicky? or silent?
Sye_The-Vie
Also noticed you are using one of the early RAZER Blackwidow Keyboard



Clicky? or silent?


Clicky ofc xD. and i tried the synapse 3 and still wont work
Mine is Blackwidow Stealth. Clicky is cool, but too noisy



My guess, is that your administrator account might be broken or some of OS source files are corrupt. The good news is that your OS is able to detect your mouse, so the driver is there. I think the issue lies inside some of the OS source files; unable to make connection between the mouse driver and the synapse. Which I am no expert in unless you reinstall the OS.

I hope it is not an issue with the s/n or the product itself



whether you tried this---

* uninstall all RAZER synapse application

* create a new administrator user

* install the synapse 3 again under the new administrator



If that fails, contact RAZER support person @Razer.RedPanda



Good luck
Sye_The-Vie
Mine is Blackwidow Stealth. Clicky is cool, but too noisy



My guess, is that your administrator account might be broken or some of OS source files are corrupt. The good news is that your OS is able to detect your mouse, so the driver is there. I think the issue lies inside some of the OS source files; unable to make connection between the mouse driver and the synapse. Which I am no expert in unless you reinstall the OS.

I hope it is not an issue with the s/n or the product itself



whether you tried this---

* uninstall all RAZER synapse application

* create a new administrator user

* install the synapse 3 again under the new administrator



If that fails, contact RAZER support person @Razer.RedPanda



Good luck


my mouse is not on the list of supported devices on the synapse 3. i ttried to reinstall and repair the app several times but nothing would work
rushDaffodildome196
my mouse is not on the list of supported devices on the synapse 3. i ttried to reinstall and repair the app several times but nothing would work




Hello. Please PM me the serial number of your device. I'll take it from there.
Razer.RedPanda
Hello. Please PM me the serial number of your device. I'll take it from there.


I am having the exact same issue. Any chance I could get some help also please?
Patches420
I am having the exact same issue. Any chance I could get some help also please?


Hello. You can use this link to send me a PM. I'll assist you from there.
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