zGold and steam wallet code redemption problems | Razer Insider

zGold and steam wallet code redemption problems

  • 17 July 2019
  • 1 reply

Hi all, I am facing a problem with redemption of my zGold. I bought a gift card at a 7-11 in Singapore for SGD 50 (around USD 30-35) to convert it to a steam wallet code. However, when I load my gift card code it doesn't give me sufficient zGold to redeem a 50 SGD steam wallet code (50 instead of the required 60 something) and I can only redeem a 30 SGD steam wallet code. Is this normal? If not, what steps can I take to fix it? Thanks in advance.

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Userlevel 6
Hi there! Have you tried contacting Razer Gold Support? If you haven't yet, please use this link. If you already have, please give me the ticket number through PM. I'll assist you from there.