Synapse not detecting mouse | Razer Insider

Synapse not detecting mouse

  • 30 December 2022
  • 3 replies
  • 13 views
H
I have a Razer Naga X. It's worked previously, but now neither Synapse 2 or 3 will detect it.

I can't find anywhere to reinstall my mouse drivers that doesn't direct me to use Synapse.

I've reinstalled Synapse 3 and rebooted my PC, but I'm not having any luck.
Any help would be greatly appreciated.

3 Replies

H
I'm now seeing a "Driver error" on my Windows devices - no insight into how to resolve this without using Synapse.

I've tested my mouse on another PC with Synapse 3 installed, where it has been detected without issue.
A
Userlevel 3
try to uninstall synapse and clean it with the razer tool https://rzr.to/Tf53xj
Razer.Speedcr0ss
Userlevel 7
HazelBun
I have a Razer Naga X. It's worked previously, but now neither Synapse 2 or 3 will detect it.

I can't find anywhere to reinstall my mouse drivers that doesn't direct me to use Synapse.

I've reinstalled Synapse 3 and rebooted my PC, but I'm not having any luck.
Any help would be greatly appreciated.


You may also check this article. Let me know how it goes. Feel free to send me a ping or visit our self-help options should you have other questions or concerns.

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