Razer Synapse | Razer Insider

Razer Synapse

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  • 5,110 Replies

1011 Threads

dekades
dekadesCommunity Cowboy
posted in Razer Synapse

Synapse 3 High CPU/WMI Provider Service

Thank you, everyone for reporting and bringing this to our attention. We understand and truly apologize for any inconvenience this has caused. We’re aware of the issue on Synapse 3 causing high/abnormal CPU usage due to WMI Provider Host service. We are looking into this and are actively working on a fix which will be available in a future Synapse update. We recommend checking for Synapse updates regularly. Thank you for your patience.  Should you need help with anything, you can always contact us through our Official Support sites. Our team is always happy to lend a hand.

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2 months ago
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FenrirDeAlioth09Insider Mini
asked in Razer Synapse

SPATIAL AUDIO MODES - I don't see the options

Hi Team, I don’t see the options int Spatial Audio Modes, what could be the problem? the software is updated and the firmware also, I have a Barracuda Pro.

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2 hours ago
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W4xXx3rInsider Mini
asked in Razer Synapse

Synapse keeps logging me out

Synapse keeps logging me out randomly for the past few months. At first, it was not a big deal. It happened only when I restarted my PC. But lately it keeps happening even when I am doing something...I am browsing the internet ? Logout.I am watching movie with friends ? Logout.I am playing online game, and I am in a middle of shoot-out ? Logout.You never expect when it happens. It is just tiresome at this point. Anything I try to do, do not work. Repairing did not fix the problem (https://mysupport.razer.com/app/answers/detail/a_id/4535). Clean installation of Synapse did not work. At this point, I wonder if uninstalling it is not the best option here. I will wait for a fix to this problem. Thank you in advance for your help and response.

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17 hours ago
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oriv0430Insider Mini
asked in Razer Synapse

Where can I view the official documents of Razer Synapse3's Marco files?

In order to play the game, I want to create some macro files, but recording alone is not enough to meet the requirements. I want to directly write. marco files to create them. Do you have any official documents?

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1 day ago
Jayxe
Jayxe
posted in Razer Synapse

Why is Synapse so broken?

Synapse is, without a doubt, the most embarrassing, unfinished, buggy piece of software I have ever had the misfortune of having to deal with. Why is it always - ALWAYS - so buggy? All I want is for the software to do what it tells me it's going to do. But that rarely happens. Macros don't record properly. Lighting effects don't save. Profiles don't switch. PROFILES DON'T SWITCH. This is the most incredibly annoying thing. I have a profile that I made for a game to spam quick attack (middle mouse button). and when I leave the game, it does not switch my profile back to default. So now when I middle click a web page to scroll, it just spams middle click until I manually change the profile back to default. There are so very many things wrong with all version of Synapse, and I plan to eventually write them down as I run into them. But it's getting harder and harder to recommend friends, or even continue to be interested myself, to Razer. I would be so embarrassed to have released not 1,

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1 day ago
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DarkTanheadTIGERSEYE484
posted in Razer Synapse

Not showing DPI changes while in games

Goes from the title. When i switch DPI on my mouse and i am not in game it works perfectly fine. Shows notification in bottom right corner of the screen. But when i enter any game DPI switch notofications doesnt show up anymore. any solutions?

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ReyosFox
2 days ago
bayclassicPersimmon717
bayclassicPersimmon717Insider Mini
asked in Razer Synapse

Warum geht bei razer synapse nicht die Beleuchtung.?

Dann hab ich Razar installiert. Habe über das Seagate Toolkitt die Festplatte aktiviert. U.d auch bei razar das Tool aktiviert. Aber um die Beleuchtungseinstellung bei Razar zu nehmen muss ich ins chroma studio. Da komm ich nicht rein. Er zeigt immer an das kein Gerät gefunden ist und was mit Drittanbieter aktivieren. Gibt auch bei razar Tools( so wie mit phillips das ich geladen habe )aber wie bekomme ich Seagate zeigt er nicht an.Wie kann ich bei razar die Einstellungen verändern damit ich dort die Einstellung vornehmen kann.?Wo muss ich das Licht anstellen.?Was mache ich falsch.? Then I installed Razar. Activated the hard drive using the Seagate Toolkit. U.d also activated the tool at razor. But to take the lighting setting on Razar I have to go to chroma studio. I can't get in there. It always shows that no device is found and what to do with third-party enable. There are also razor tools (as with phillips that I loaded) but how do I get Seagate, it doesn't show.How can I change th

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bayclassicPersimmon717
3 days ago
wildwmg
wildwmgInsider Mini
asked in Razer Synapse

Synapse will not recognize Naga Trinity

I realize this might have the effect of shouting into the void, but I am desperate to get this fixed. My Razer Naga Trinity has worked beautifully and seamlessly with Synapse 2 for the past two years. And then I updated to Synapse 3. It simply will not recognize my mouse. I have tried every official and unofficial fix and it just does not matter. Dozens of fine tuned sensitivity profiles and binds are completely out of my reach now. This has been extremely frustrating so any help/ further advice that anyone can offer would be greatly appreciated. 

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wildwmg
3 days ago
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Jornt0Insider Mini
asked in Razer Synapse

Finding DPI of a broken mouse

Hello all :D, I've got a weird question. Recently I broke my Razer '’deathadder essential'’. No big deal, im looking for a new mouse i can buy from Razer. But here it comes, my mouse settings were always in Razer synapse, but since my mouse is so broken it doesn't get recognized. But i just want to know what my old DPI was, currently im playing on my backup mouse and waiting for my new one. If you connect another razer mouse you can like use a backup, but since im using my spare i can't. Who knows the answer to this special question :) ? Greetings Jornt

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3 days ago
Raverixy
RaverixyInsider Mini
asked in Razer Synapse

Razer Headset Keeps Disconnecting Because of Brightness Lighting Effect, Causing Audio To Cut Out / Glitch / Pop.

 Over the past few months, I've encountered an issue with my Razer Kraken Kitty headset where it randomly disconnects for about 2-3 seconds, causing the audio to completely cutoff, then resumes as if nothing happened. This would happen irregularly, ranging from every 4-5 minutes to every 20 minutes. Initially, I suspected a problem with the USB connection, but when I tested this on my old laptop, it worked perfectly fine. I also found out that It would work better when I exited the synapse software entirely, but I would still occasionally experience some disconnections every couple of hours or so. So, I’d uninstall and reinstall the driver, which worked for a little while, but the popping would eventually come back again. I have a pretty beefy computer with plenty of space, so I was really confused about what the issue could possibly be. So, after months of uninstalling and reinstalling, repairing the driver, updating everything, cleaning my USB ports, and all kinds of troubleshooting

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Raverixy
4 days ago
dailyCoquelicotCORAL821
dailyCoquelicotCORAL821Insider Mini
asked in Razer Synapse

Blackwidow V3 TKL (green switch) not showing up in Synapse 3

i've tried plugging in my keyboard to different USB ports on my Aftershock PC and it still doesn't show up in my Synapse 3.my deathadder essential mouse does show up tho. pls help idk what's wrong. i just want to use chroma studio for my keyboard : ‘ )it can't possibly be because it's green and not yellow switches right?

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4 days ago
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Vk1loInsider Mini
asked in Razer Synapse

Razer Synapse takes space but doesn't open

Every time I try to download Razer Synapse, everything goes well but it never opens at the end. It tells me to restart my pc, and when I do the razer logo shows up but it disappears. When I go to check my files, I see that it took the space. I need help with this pretty bad as I have tried about 7 times but not once did it work. 

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4 days ago
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GrandxInsider Mini
asked in Razer Synapse

Synapse is broken since the latest update

I am experiencing some problems with Razer Synapse since the latest update I installed today. See bullet points below:Razer splash screen is showing as expected when I start my PC When I mouseover the green Synapse logo in the taskbar, the logo disappears (seems that the app is crashing upon mouseover) Razer Synapse 3, Razer Synapse Service, and Razer Synapse Servoce Process are all showing up as running in task manager even after mouseover in previous point When I attempt to launch Synapse manually, the taskbar icon re-appears, only to disappear again upon mouseover. RInse and repeat. My mouse macros ARE working, even after taskbar mouseover My keyboard macros ARE NOT working, both before and after taskbar mouseover

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4 days ago
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Katpitz7Insider Mini
asked in Razer Synapse

Kraken V3 Pro connects to synapse but only plays sound when it is not connected.

What settings do i need to change in synapse or my audio setting on my pc  in order to get the headset to work while connected to synapse? It works when i disconnect it from synapse, but then i lose out on a lot of control.

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K
6 days ago
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polyOldSilver348
posted in Razer Synapse

Razer Mouse Dock Pro Synapse Lighting Bug

I have the basilisk v3 pro and the mouse dock pro. I have Synapse 3 downloaded and everything is paired. The only issue I'm having is the mouse dock pro lightning will not turn off when the computer shuts down even though the option is selected. The mouse rgb will turn off, but the dock switches to rainbow rgb and never turns off. I have tried uninstalling and reinstalling synapse, but the issue is still present. I just wanted to make a post so hopefully Razer is aware of the issue.

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6 days ago
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godradInsider Mini
asked in Razer Synapse

My Razer Blade 15 BaseModel isn't detected by Synapse 3

For whatever reason, Razer Synapse refuses to detect my device? Initially it did but after multiple refreshes due to regular PC updates for antivirus systems blah blah, it wouldn’t pick up again.I’ve tried completely uninstalling Synapse (3 times), I’ve rebooted the laptop once of which I had some more hope until the final hurdle before installing Windows 11 on it to where it lost detection for whatever reason.I’ve watched the video provided by Razer and ran multiple diagnostics checks (on both Windows 10 and 11), I feel like I’ve exhausted all my options! I need help ASAP, thanks in advance.

11
V
7 days ago
nolankotulan
nolankotulanInsider Mini
asked in Razer Synapse

Razer Synapse doesn't survive lock screen or sleep

Every time I go away from the Blade 15 and so it goes to lock screen, and then when it goes to sleep when I remain away even a little bit longer (because anyway Synapse prevents the PC to go directly to sleep, but that is another problem, one among so many more), while Synapse appears to still be active (present in the notification area) when I wake it up, it is in fact totally unresponsive, all device profiles are disabled as well as all the lighting (back to cycling spectrum default). This happens with connected devices (Naga V2 Pro and DeathStalker V2 Pro TKL) as well as with the Blade alone, with no devices connected. Honestly Razer, what the hell?  We are speaking about the software which is at the core of your ecosystem, which isn't only supposed to manage lighting, that would be a little bit less damaging if that was the case, but also to work as a driver for all kind of functions, from the system itself to all the connected devices. I have never seen such a piece of failing sof

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nolankotulan
9 days ago
sharpstreetOceanGreen805
sharpstreetOceanGreen805Insider Mini
asked in Razer Synapse

Can't link Valorant to Synapse 3

I’m trying to link Valorant to Synapse 3 for a while now but it doesn’t want to. When i add it it doesn't do anything.I have this problem only with games by Riot, since all the other supported games work just fine and were easy to link.

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sharpstreetOceanGreen805
10 days ago
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Tempest_EuInsider Mini
asked in Razer Synapse

Hyperspeed multispeed issues with my keyboard

So I daily drive my Deathadder v2 pro and I recently got the Blackwidow v3 mini as a keyboard to use while on the couch. anyways I had interference issues with using two different dongles for the mouse and the keyboard, so I decided to try out Hyperspeed MULTI-Device Pairing.Now I don’t have any latency issues at all and my mouse functions normally, I can type on my keyboard just fine, however, the lights on my keyboard don’t light up unless I hold FN for the function keys to show. I have checked to see that the brightness is up to 100% and I have even tried doing it in studio to see if that made any difference. Like I said my mouse is all good it’s just the keyboard lighting that stopped working. If anyone can help me id greatly appreciate it

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11 days ago
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bbush2000Insider Mini
asked in Razer Synapse

"synapse 4" beta not installing ARGB controller and Kraken V3 pro

title pretty much says it all just calling it synapse 4 for now so people dont think im on about synapse 3 or 2  instead of “the new razer syanpse beta” but ARGB controller works with visualiser but says not installed retry on the dashboard so no custom customisation or anything just visualiser making it work or just leave it cycling and the kraken v3 pro just wont show up...not expecting miracles as still in beta so ofc there are bugs and this probably one any tips tricks or solutions will be appreciated if not throwing this out there to anyone thats trying it for the first time 

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12 days ago
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NotMan12356Insider Mini
asked in Razer Synapse

Installation error

Hello, I am on macOS High Seirra. When I try to download razer synapse 2, it shows the error message "the installer encountered an error that caused the installation to fail" I was wondering if there was any fix as I recently got my new huntsman mini and would like to customize some macros and the lighting. Thank you!

0
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12 days ago
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PM2036F18200289Insider Mini
asked in Razer Synapse

mouse movement not supported in a macro

good morning, I would like to integrate movements into a macro for my mouse. I've followed the tutorials and already created some macros a while ago;but recently I wanted to create a new one and it doesn't work anymore. the movement is written in the macro but nothing is displayed in the little window that is supposed to describe the movement.does anyone have a solution?thanks in advance.

0
P
13 days ago
hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Synapse

Deathstalker V2 reconnecting when changing profiles

HelloI'm using Deathstalker V2 ( https://mysupport.razer.com/app/answers/detail/a_id/6119 ) and, unlike to Pro or TKL, there is no firmware updates.I have the last version of synapse 3 (3.8.228.22313)In Synapse 3 i'v created 4 profiles and have less than 45 macros (if that's important).I bind them to a keys for all profiles (about 43 bindins at all),bind F5, F6, F7, F8 to change to my custom profilesand bind F1 for return to default profile.So when i'm switching between profiles (by pressing F5->F1->F6->F7.. or other combination, even selecting from combobox in synapse) the keyboard stucks (lights are also freeze) , unplugs and plugs again. This happens just with less then 10 switches.I'v tried to:1) clean resinstall synapse2) repair synapse3) plug keyboard to another usbHowever, if i save profiles to the keyboard memory, than everything works normally.I'm totally at a loss - the there is a bug in a firmware\synapse or my keyboard is broken?Thanks

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14 days ago
PrinceWULFE
PrinceWULFEInsider Mini
asked in Razer Synapse

Synapse not loading - just a grey screen

Hello, Since the new update my razor app wont let me log in, it shows me an gray screen just similar as this person had (link to old report), I put the same name title as the old report of it and i wish to know if there was a fix for this? I have tried disabling the antivirus and firewall like the tips the old report had, i had no success. Sincerely, Prince

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14 days ago
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Ronj218Insider Mini
asked in Razer Synapse

razer synapse doesn't start when windows starts

razer synapse doesn't start when windows starts

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14 days ago
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