Barracuda X Chroma headset connection to Razer Synapse | Razer Insider
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Barracuda X Chroma headset connection to Razer Synapse

  • June 5, 2025
  • 1 reply
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Hello I recently bought the Barracuda. It works perfectly fine and im very happy with it. Unfortunately it does not at all pop up in my Synapse App. I´ve alreay tried restarting my PC and repaired the App which was suggested by the internet. But still the problem persits. I have it connected via USB port thingy that comes with it. Unfortunately the USB-C port on my PC doesnt work anymore so I have to plug in the normal USB port adapter that comes with it and then insert the USB C dongle into that. Might that be the problem ?

Open for suggestions.

Thanks in advance

Best answer by Razer.Ten

Hello ​@RQO_Deadshot,

Can you perform a clean uninstall and reinstall of your Synapse by following the steps from this link and check if the issue continues? If it does, please send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the Synapse issue.

 


*Thread locked to curb conversation to PM.

 

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Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • 319 replies
  • Answer
  • June 6, 2025

Hello ​@RQO_Deadshot,

Can you perform a clean uninstall and reinstall of your Synapse by following the steps from this link and check if the issue continues? If it does, please send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the Synapse issue.

 


*Thread locked to curb conversation to PM.

 

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