Razer Synapse 3

Had v3.10 since November 2025 and they're are not showing but the previously saved Macros are still in the Razer folder. This used to work without issues. Do I have to reinstall?Tried simple troubleshooting such as: restarting razer synapse/razer services and rebooting PC. Same issue.

I just got the Razer Blackshark V2 pro (2023) and it’s great but when I speak into the microphone the mic volume automatically slowly turns down until my friends can’t hear me anymore. Then i have to manually put it up again so they can hear me, and repeat.Is there a way to keep the mic vulome on 100% where it does not go down when i talk?Please help, idk if i am just stupid or what? But i feel like i have tried everything.

I have the basilisk v3 pro and the mouse dock pro. I have Synapse 3 downloaded and everything is paired. The only issue I'm having is the mouse dock pro lightning will not turn off when the computer shuts down even though the option is selected. The mouse rgb will turn off, but the dock switches to rainbow rgb and never turns off. I have tried uninstalling and reinstalling synapse, but the issue is still present. I just wanted to make a post so hopefully Razer is aware of the issue.

I keep getting this error after installing Synapse 4 and trying to run it for the first time.I have tried many of the fixes I could find like disconnecting razer peripherals, using 7zip to unzip and then using the installer from the unzipped folder, run as administrator etc.Any ideas?  

I have the viper v3 pro and haven't played faceit in 2 months for context. When playing cs2 normally my sensitivity is completely fine and the usual however when I try to play Faceit and turn on their anti cheat software it drastically lowers my sensitivity. I've tried to change my sens in game then change it back to no avail. Is there a solution to this? The only time it sometimes works is when I reinstall synapse however reinstalling the software every time i want to play faceit is annoying.

My C:\Windows\Installer\Razer? is over 13GB. I’ve read from others that it can be unsafe to delete this. Is there a good way to reclaim this space? Is it actually safe to delete? 

When using the microphone sidetone option on Synapse, my microphone has what seems like half a second delay, which makes it unusable, sounds like im speaking over myself. And it´s not a hardware issue since when connecting via bluetooth to my phone, the sidetone is perfectly fine. I noticed this first when i changed from Synapse 3 to Synapse 4. I just rolled back to Synapse 3 and the issue is still there. Guess none of the versions work fine. Closing/reinstalling synapse doesn´t fix this issue. And when connecting to my PS5 the sidetone is still as lagged.I also had a problem with my Razer Raptor 27 not being detected on Synapse 4. And i could´nt get the option list for the different THX and EQ modes on the Blackshark for one of my games (PUBG), while the rest showed the options, PUBG had no options to tune EQ or THX profiles.Please fix Synapse 3 before releasing yet another bug infested version...

Hello, i have Kraken Ultimate and yesterday i performed a clean Windows 11 installation on my computer in a attempt to fix the audio issues caused by the latest Razer Synapse update, even after format the computer and install the Windows again and the latest Synapse update from nov 16th i'm still facing audio issues, the quality of audio is good but when i go to watch videios or listen any songs on my computer, they have a little delay from the audio in the start of the video or music, i noticed that this issue is more frequently when i go to watch some videios on the youtube, i hope Razer fix this soon.

USB plugged in and case lights up, both THS and underglow but Synapse won’t recognize it. Tried uninstalling and reinstalling, nothing. Case is listed as supported and even trumpets that fact on product page.Called support, btw, after 8-10 minutes going around and around woman helping me said she’d be right back to walk me through some things then the line went dead. Tried calling back in several times but my number must have been flagged as only ever went to hold music after that, then “heavy call volume” announcement and then disconnected. Incredibly shoddy customer service for “premium” products.

After upping to Synapse 4 and buttons not working and uninstalling and reinstalling and sending support logs I decided to go back to Synapse 3.  Did the full uninstall according to the Razer webpage and lots of restarts. Reinstalled Synapse 3 and could not get my NAGA Hyperspeed recoginized, the Tartus was.  I finally got it recognized and tried some macros and they do not work. Tried to go to the Macro module and click on it the header buttono and nothing.  Go to the Modules window and it’s there as an installed module.  Try to go to it from an actual key assignment, the “Manage Macros” button and again it clicks but nothing, it does show the word “Marco” in the grey strip at the bottom.   Any ideas? Win 10. All latest versions of everything.

Hi, I have my Razer Blackshark V2 headphones and when I try to connect them to my PC, Razer Synapse doesn't detect them. Is anyone else having this problem?

I was wondering why my Blackwidow V3 keyboard can’t support adaptive effect when running different games, but I lookup on google it actually works and support that feature. Synapse will help to switching different profiles between games, but it never worked on mine. I spent a couple hours to test those settings and finally found that if you turn on the Chroma APPS setting in Chroma CONNECT. All of your profiles will not be switching. As long as I turn it off. The profile start to switch automatically, but those game which support Chroma APPS like “Cyberpunk 2077” will not work now. I just submitted a feedback. Hopefully they will fix this bug soon.

Hey. So Razer Synapse constantly logs me out, mid-match, minimizing my game without my control & costing me the game, multiple times now.Yes, I am on the latest version.Yes, I have tried reinstalling.How would you feel if you were in the middle of playing a competitive game, & all of a sudden it gets forcefully minimized in an intense moment, so that you can login to your RAZER account of all things?? Then, you alt+tab back to your game, only for it to minimize it AGAIN to ask me to login back into my account which it KICKED ME OUT OF in the first place.I'm NOT the only one having this problem. There are THREADS about this.Please reply, & please tell your uppers this is beyond unacceptable, I'll be in the process of replacing all of my Razer gear with another brand.

 Please remove this warning or let me close it in some way. I use a mixer software (Wave Link in my case).I set up virtual audio inputs and outputs as default windows audio devices and then connect it with the Razer Blackshark v3 Pro in the software. The way the Synapse software was changed in this way, means I can’t configure anything anymore, without changing the default device.Probably people using other software like Voice Meter, Voicemod or Sonar will have similar issues.​​​​​​

> Upgraded to Synapse 4> It broke my macro> Tried reverting to Synapse 3> Macro module now does not work> Tried to uninstall Macro module> Goes through “uninstall” but still shows> Doesn’t give option to reinstall it 

With the latest synapse update, this notification forces me to set my headset to default before/while editing settings…Im using more than the synapse program for my razer headset and this newly locked “default output update” notification broke my years long setup.Can we please be able to minimize this notification and apply settings like we used to before ?

Hi everyone : who have facing this problem ? happening start on today ! when after i update latest nvidia app driver ! my Razer black shark v2 usb + Razer viper 8k cant detect on synapse 3 !but my windows showing detected device ! i trying uninstall few time synapse 3 still cant solve my problem ! 

Synapse 4 has too many errors, I want to downgrade until its all fixed. Also, really hate that now I have to deal with two windows instead of one with synapse and chroma.

As the title suggests, I think it would be helpful for at least some people to be able to at least have limited control over legacy devices all from within one single version of Synapse. It would also be a huge plus towards sustainability to be able to keep old hardware running as long as possible. Personally, I’ve got a Basilisk V3 which requires Synapse 3, but I’m still using the same Blackwidow Ultimate Stealth that I got back in 2016, as well as an Orbweaver Chroma Stealth that I bought used. I understand that adding legacy support would take manpower away from the rest of the software development, but having to manage 2 different pieces of software just so I don’t have to buy either a used mouse or a new keyboard and whatever y’all are calling the Orbweaver now is annoying, and potentially taxing for users with less capable computer hardware.I get that things like Razer Chroma or similar features may not be added for the legacy devices, but at least being able to manage

I have a Barracuda that gets really loud and makes crackling noises but only in games. If i disable THX by turning off audio effects, the issue gets fixed.I’ve tried re-installing synapse but the issue persists. I have also tried Synapse 4 but it has its own other issue of not detecting the headphone despite being connected.

I purchased a Razer Barracuda X 2022 edition  but its not showing in Synapse application. Previously my mouse Razor Viper Mini shows normally but this headset is not showing at all. Tried all the steps mentioned here in the forum also in Youtube. Still no help. Able to activate the 7.1 but can’t configure anything as not showing it in application.