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Razer Synapse 3

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1514 Threads
dekades
dekadesCommunity Cowboy
published in Razer Synapse 3
TRY THE NEW RAZER SYNAPSE AND CHROMA APP

HUNDREDS OF DEVICES SUPPORTED NOW AND MORE ADDED MONTHLYSee a full list of compatible devices. FASTER SYSTEM PERFORMANCEOverall processing is 30% faster than Synapse 3. You will be able to get things done quicker with improved speed on some of the most popular tasks like macro creation, settings configuration, and driver installation. IMPROVED SYSTEM STABILITYThere’s a brand new multi-threaded architecture, enabling processes to function independently. Devices are compartmentalized for increased stability. Now, installation and upgrading of one device doesn’t interrupt other devices that are currently in use. BRAND NEW MODERNIZED USER INTERFACEWe designed a brand-new interface that sports a modernized IU with simpler navigation, making navigation and customization faster. There are also floating tips, making it easier to quickly configure settings. You will also be able to manage additional settings in one place.Learn MoreDownload Now 

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dekades
dekadesCommunity Cowboy
published in Razer Synapse 3
THE NEW RAZER SYNAPSE | Faster. Smoother. Smarter.

 Rewriting the rulebook on efficiency, the next evolution of Razer Synapse boasts a fresh, multi-threaded architecture that's up to 30% faster*. Experience unparalleled speed, fluidity, and stability with a streamlined interface that empowers users with swift navigation, enabling independent installations and precise settings configuration.Download the open beta to try this experience.Hundreds of devices supported now and more added monthly. See a full list of compatible devices here.https://insider.razer.com/the-razer-synapse-beta-53/current-supported-devices-updated-9-29-23-38805Coming in February: Select headsets, Leviathan V2, and Kraken V3 Hypersense.Coming in March: Additional new and previously released devices.For more information visit: The New Razer Synapse

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ChuckleBerryFin
dekades
dekadesCommunity Cowboy
posted in Razer Synapse 3
Synapse 3 High CPU/WMI Provider Service

Thank you, everyone for reporting and bringing this to our attention. We understand and truly apologize for any inconvenience this has caused. We’re aware of the issue on Synapse 3 causing high/abnormal CPU usage due to WMI Provider Host service. We are looking into this and are actively working on a fix which will be available in a future Synapse update. We recommend checking for Synapse updates regularly. Thank you for your patience.  Should you need help with anything, you can always contact us through our Official Support sites. Our team is always happy to lend a hand.

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Njord
NjordStaff
published in Razer Synapse 3
[Razer] Update and Next Steps on THX Spatial Audio Issue Following Synapse Update *Updated 12/3/23*

We're aware of the THX Spatial Audio issues post-Synapse update and sincerely apologize for any frustration and inconvenience caused. Rest assured; we are working on a fix that will start rolling by Nov 16th PST. We're committed to resolving this and upholding the high-quality experience you expect from Razer. We will provide regular updates on our progress on this post until this issue is fully resolved. We are reevaluating our software update processes in the meanwhile. Your patience is appreciated as we work to restore your continued trust in Razer.*UPDATE 11/16/2023 12AMPSTHey everyone, prior to the Synapse update, we would like to address some of the concerns that have been raised over the last week as a result from the recent THX Spatial Audio update.The Update Lowdown:The recent Synapse update contained our new THX Spatial Audio engine, which features a widened surround soundstage whilst improving audio latency.  Though our intentions were to level up your experience, it seems w

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Njord
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crack0nutInsider Mini
asked in Razer Synapse 3
razer synapse 3 macro

i need help setting up a macroim trying to make a macro and i bound right click button to the macrobut now right click only does whats in the macroi want right click to perform both the macro and right click at the same time

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Gr8tPlayer
Gr8tPlayerInsider Mini
asked in Razer Synapse 3
Streaming Companion app not launching

Every time I try to launch the streaming companion app, it goes into the background and then when I go to click on it, it disappears before I can even do anything (as seen in the video clip here:https://youtu.be/w-_D8wRBUw8) I do not understand why it does so. When I try to run it as an administrator it still doesnt work, I try uninstalling all razer software and to no avail...

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frontDimGraylife112Insider Mini
asked in Razer Synapse 3
Macro module will not open

After upping to Synapse 4 and buttons not working and uninstalling and reinstalling and sending support logs I decided to go back to Synapse 3.  Did the full uninstall according to the Razer webpage and lots of restarts. Reinstalled Synapse 3 and could not get my NAGA Hyperspeed recoginized, the Tartus was.  I finally got it recognized and tried some macros and they do not work. Tried to go to the Macro module and click on it the header buttono and nothing.  Go to the Modules window and it’s there as an installed module.  Try to go to it from an actual key assignment, the “Manage Macros” button and again it clicks but nothing, it does show the word “Marco” in the grey strip at the bottom.   Any ideas? Win 10. All latest versions of everything.

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W4xXx3rInsider Mini
asked in Razer Synapse 3
Synapse keeps logging me out

Synapse keeps logging me out randomly for the past few months. At first, it was not a big deal. It happened only when I restarted my PC. But lately it keeps happening even when I am doing something...I am browsing the internet ? Logout.I am watching movie with friends ? Logout.I am playing online game, and I am in a middle of shoot-out ? Logout.You never expect when it happens. It is just tiresome at this point. Anything I try to do, do not work. Repairing did not fix the problem (https://mysupport.razer.com/app/answers/detail/a_id/4535). Clean installation of Synapse did not work. At this point, I wonder if uninstalling it is not the best option here. I will wait for a fix to this problem. Thank you in advance for your help and response.

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JSMarsden
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ZargrantAstrolInsider Mini
asked in Razer Synapse 3
Synapse 3 profile bug

this is the most buggy program i has ever used. Most of the times Synapse cannot find my mouse but it can change my mouse profile to something that I never set, that it endlessly pressing my button. I’m sure It bause Synapse because it can’t help when i disable mouse and keyboard but it stop only when I Exit Synapse, and only Synapse, other razor program is still fine.

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ORION808
ORION808Insider Mini
asked in Razer Synapse 3
Synapse 4 broke macro. Tried reverting

> Upgraded to Synapse 4> It broke my macro> Tried reverting to Synapse 3> Macro module now does not work> Tried to uninstall Macro module> Goes through “uninstall” but still shows> Doesn’t give option to reinstall it 

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ORION808
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ShacoIsGizerInsider Mini
asked in Razer Synapse 3
I have a dissatisfaction, I need serious help from you!

Hello, I have a dissatisfaction, I need serious help from you! On April 10, 2025, 9:15 I was banned from valorant, a very strong ban since it was hardware, I can no longer play Lol nor valorant, nothing related to riot games, on my pc! The worst of the case is that I was banned from my main account which I had more than 10 years giving everything first as a lol player reaching elo as master, with many free and purchased skins, and then as a valorant player, Riot does not answer my tickets because they say they are sure of my ban, I use third party programs, I came to the conclusion that I was banned for the update my mouse razer deathadder v2, After the update after a while I was banned, the worst thing is that I am from Venezuela LATAM, and I gathered to buy a new monitor I spent $ 250 to just play valorant and lol, as well as invested in my mouse razer and my mouse pad razer my razer headset about $ 120 osea a total of $ 370, and all I see lost because I spent 2 months still no respo

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Rashko87
Rashko87Insider Mini
asked in Razer Synapse 3
Windows Hello Pin Broken with Synapse 3!

if you install the latest version of synapse 3, windows hello pin is disabled on windows 11 pro licensed and all windows updates are done until 5.07. 2025 operating systems and asks you to set up the pin again, but it may give an error that it cannot create the pin. the problem is solved when you delete this damn synapse 3 software! also synapse 3 blackshark v2 pro 2023 headset does not appear in synapse 3!!!! it only appears if I install synapse 4. no keyboard and mouse profiles work in warface: cluster, the game i play in synapse 4!!! synapse 3 and 4 are disgraceful applications, i strongly condemn their developers from here! i think razer should renew its entire software development team!

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Rashko87
toolsRichLilactech166
toolsRichLilactech166Insider Mini
asked in Razer Synapse 3
Toggle Hypershift

Is there ever going to be a toggle function for the Hypershift? Having to constantly hold a button to enable it is really throwing off my gameplay because it’s forcing my hands into positions that I do not normally have them in. I can’t put it on a primary key that is used more often for necessary functions that are more vital to the actual game because then I’d have to remap that function to another key that I’m also not used to. All the threads I have been able to find are multiple years old at this point so I don’t want to see this idea die out since I’m not the only one that wants this and Razer apparently has not bothered to implement their customers opinions.

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UnfairMode
Datlightning
DatlightningInsider Mini
asked in Razer Synapse 3
The "ripple" and "reactive" effect are not working properly on my Razer Blackwidow V3

I have the entire board set to ripple with a green effect if any key is pressed but only pressing the “fn” key creates a response. 

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tomtom1437
HGMRB
HGMRBInsider Mini
posted in Razer Synapse 3
I can no longer install Synapse 3 - error code 142

I found n log file under C:\\ProgramData\\Razer\\Installer\\Logs but it weighs 1.71 MB and I can't paste the whole content here. I noticed this error in particular, I don't know if it can help anything: 2022-12-23 01:15:57,568 [7] ERROR RazerInstaller [(null)] - Service is not installed RzActionSvc: The RzActionSvc service could not be found on this computer '.'.

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LILIAKU
rs3h0cusf0cus
rs3h0cusf0cusInsider Mini
asked in Razer Synapse 3
Synapse mouse profile changes for every game but steam games?

My mouse profiles r changing automatically for every game but steam games, i notice when the loading screen comes on, the mouse preset changes, but once the game window opens, it goes back to the default mouse profile?I checked the location of the game synapse chooses, and its choose the launcher location, not the app location, i tried selecting the app location, but its not selecting/loading the game in the linked games section?Frustrating, anybody have a solution?

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rs3h0cusf0cus
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dailyPrincetonOrange225Insider Mini
asked in Razer Synapse 3
Razer Kiyo Pro ultra - there is no 4k option

Hello, i just bought the Razer Kiyo Pro Ultra. I plugged in the webcam with the original cable  and opened Razer Synapse. When I wanted to turn the resolution to 4K, I saw that there is no 4k option shown in the software. The highest I can go is 1080p.please help :( 

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Jeleutz
JeleutzInsider Mini
asked in Razer Synapse 3
Razer Viper Ultimate Cyberpunk 2077 Edition shows Black version on Synapse

So I've bought my Razer Viper Ultimate Cyberpunk Edition last 2021. It shows that it is a Cyberpunk edition on my Razer Synapse app. But then one day, my mouse got low battery as in 0%. But as I charged it, the next time I saw it on my Razer Synapse, its just a regular Black Viper Ultimate. It automatically created a new RGB profile for the black version (Synapse says that my Cyberpunk edition isn't Online) as if I'm using a different mouse. Its been 2years and I cant seem to hold my OCD 🤐 Please send help.

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greatsignsRedViolet627
greatsignsRedViolet627Insider Mini
asked in Razer Synapse 3
razer pwm fan controller windows 11

I have Razer PWM Fan controller with 6x Kunai Chroma attached to it in my system. Everything worked correctly, two fans were in advanced mode, the rest were in manual mode. After upgrading to windows 11 advanced mode stopped working. The processor temperature does not affect the fan speed in any way. But they react to manual speed changes. I tried to completely reinstall Synapse, but it didn't help.

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Vito2001
renegilo
renegiloInsider Mini
asked in Razer Synapse 3
MRcj

Can someone be honest about this?Is it a Strategic Focus Shift? Limited Production because of fade-out with high demand? You're dealing with a perfect storm—strong demand, constrained supply, Razer shifting priorities, and known hardware hiccups—all combining to make the Mouse Dock Pro elusively?Razer users do not desire any of the alternatives. But will understand your response.

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renegilo
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aeroRubyRedMARCASITE558Insider Mini
asked in Razer Synapse 3
deathadder essential

Hello. I'm solving a problem with mouse registration. I keep getting the message that the ID is entered incorrectly. I wrote to your support but no one has responded and it's been more than a week.

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Brians.
Brians.Insider Mini
asked in Razer Synapse 3
Constantly Have to Log Back into Razer.

Why does Razer keep asking me to log back in?It can happen multiple times a day.I’ve tried reinstalling Synapse and Cortex.I’ve tried changing my password.Nothing works!It has become a major inconvenience and irritation at this point.Any suggestions?Thanks.

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iLaCaZiTo
iLaCaZiToInsider Mini
asked in Razer Synapse 3
Huntsman Mini Onboard memory not working on linux

I've been using my keyboard on Windows for almost 3 years now, and I recently switched to Arch Linux. The problem is that, even though my configurations show no warnings about Synapse being required, I'm not able to use them outside of Windows. I've installed the OpenRazer drivers, but they only allow me to control the lighting.

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iLaCaZiTo
FeuchtVonLipwig
FeuchtVonLipwigInsider Mini
posted in Razer Synapse 3
Remove the warning in Synapse when your Razer Headset is not set as a default in Windows

 Please remove this warning or let me close it in some way. I use a mixer software (Wave Link in my case).I set up virtual audio inputs and outputs as default windows audio devices and then connect it with the Razer Blackshark v3 Pro in the software. The way the Synapse software was changed in this way, means I can’t configure anything anymore, without changing the default device.Probably people using other software like Voice Meter, Voicemod or Sonar will have similar issues.​​​​​​

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QHQBz
QHQBzInsider Mini
asked in Razer Synapse 3
When installing razer snyapse it shows in task manger but not showing in screen to downloading?

I try ran as admin, don’t work …. also use cmd sfc /scannow, and re-install same problem intall razer work on background can’t shows in screen (APPS)

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QHQBz

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