razer synapse 3 not detecting viper ultimate mercury | Razer Insider
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razer synapse 3 not detecting viper ultimate mercury

  • January 29, 2023
  • 3 replies
  • 105 views

i got a viper ultimate mercury like last month and the software has been working fine until a few weeks up to a month ago, the mouse works fine but whenever i try to change the mouse settings in synapse it wont let me (macros, profile, overall wont let me change any of the mouse settings in app) how do i fix it?

3 Replies

Why my Razer Viper Ultimate is no longer showing up in Synapse!

Razer.Speedcr0ss
aaxery
i got a viper ultimate mercury like last month and the software has been working fine until a few weeks up to a month ago, the mouse works fine but whenever i try to change the mouse settings in synapse it wont let me (macros, profile, overall wont let me change any of the mouse settings in app) how do i fix it?
GilbertLangriazs
Why my Razer Viper Ultimate is no longer showing up in Synapse!
Hey aaxery and GilbertLangriazs! Please check if connecting the headset to another port or computer. Ensure that the device's firmware is the latest by clicking this link. Let me know how it went.

retroMagnoliadirect499

my razer synapse 3 wont recognize my razer viper ultimate as the mercury edition so its goes black in synapse Surprisingly, the charging dock still on mercury edition I've been using the viper ultimate and the synapse since around February 2022 The synapse working fine from the beginning, it becomes like this probably around a month ago The mice is working fine tho, its just i hate everytime i open synapse.. The dock is mercury but the mice is black So, any suggestions? anyway, sorry if my english that bad ✌

I had already un-installed it and i also changed to synapse 4.