Finally found that what cause profiles are not switching automatically on Synapse

Thank you!!  This has been a huge issue for me for awhile now!

Mine is working fine now, no matter if I turn on or off Chroma Connect. I am not sure is it because they fix the bug.

The problem still persists for me and I dont even have Chroma connect installed just the synapse software and nothing else 

Then try to install it and change the setting as I mentioned

I tried to make sense of your solutions.  too many incomplete sentences and thoughts.

Ohh wow, it does work now indeed!
Thanks mate!
You know, I love Razer, but the products are really expensive.
If I'm paying a couple hundred bucks, I at least expect it to work properly.

Your post did give me some incite. I did notice that it does make a change when I play Overwatch.  The keyboard knows the game keys and knows cooldowns for abilities.  Basically when I use the E key to do an ability it turns red while on cool down but when I can use the abilities again it goes back to blue. And the checkbook to turn off light when screen turns off works also. 

  So something is working. 

Thank you! Turning off the Chroma APPS settings helped me too. I’ve encountered this bug after I installed the latest update.

My situation is the same as yours. Nothing was installed. I installed it and then closed it to solve the problem.

broooooo youre my goat omgggggg ive been facing issues with fortnite on my deathadder v3, i cant play it comfortably on higher than 1k polling rate but i can play valorant and apex on 8k just fine and i made the profiles but they werent working until i turned it off, thanks a mill

My situation is the same as yours. Nothing was installed. I installed it and then closed it to solve the problem.

same, installed chroma connect and  then disabling chroma apps solved the issue….

If anyone is still having problems even after disabling Chroma Apps then uninstall the Chroma Connect module completely which seems to work for me 

I used to be a fan of Razer but I'm going to switch to Steelseries for my next mouse due Razer's overpriced hardware and buggy software. I've already switched to the Steelseries Apex keyboard and loving it 

Turning OFF Apps in Chroma Connect fixed this issue for me too.

HOWEVER:

I had removed Chroma Connect when Synapse last updated. 

But the Connect Chroma Apps being Switched ON prior to removal from Modules must have changed settings that aren’t undone with the removal of Connect.

I had to reinstall Connect then uncheck Chroma Apps to resolve the issue of Profiles not switching with linked games.

For anyone coming here looking for it at 2025. No, Razer still haven’t fix this issue one year later, which is not surprising tbh, lazy ahh company. 

tried doing that still didnt work for me any other suggestions 

I tried to fix this Problem over hours. Disable Chroma Apps had no effect for me.

I tried to clean all drivers and reinstalling Synapse... nothing worked… 

But finally, i disabled Windows Defender!  Synapse synced and now its working perfect. 

This actually worked for me as well. In my case I use ESET Internet security, and Synapse was being blocked in network firewall section of ESET - so had to unblock it.

11/23/2025 and This (sort of) is what worked for me. I didn’t disable Windows Defender though, I just added Razer Central to the list of apps. It’s hard to say whether I needed the Chroma Connect Apps turned off/on. I did install it and turn it off before trying this though. I would try it before adding the Chroma Connect first.

1. Open up Windows Defender Firewall 
2. Click “Allow an app or feature through Windows Defender Firewall”
3. Click “Change settings”
4. Click “Allow another app...”
5. Click “Browse”
6. Browse to here: C:\Program Files (x86)\Razer\Razer Services\Razer Central
7. Select “Razer Central.exe” and click “Open”
8. Click “Add”
9. You should be good to go.