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Problem with Synapse 4

  • September 27, 2024
  • 4 replies
  • 763 views

jaseow

I keep getting this error after installing Synapse 4 and trying to run it for the first time.

I have tried many of the fixes I could find like disconnecting razer peripherals, using 7zip to unzip and then using the installer from the unzipped folder, run as administrator etc.

Any ideas?

 

 

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4 Replies

Pineappleplanefresh225

Bro i have the same problem, it keeps saying javascript error, but mine have the details for crashdump location. Now I can’t use my synapse, did u already know how to fix the prob???


jaseow
  • Author
  • Insider Mini
  • 33 replies
  • October 10, 2024

I changed the permissions to my TEMP folder and it managed to install and is running fine now


CandyPinksharptoday200
jaseow wrote:

I changed the permissions to my TEMP folder and it managed to install and is running fine now

temp folder?

 


  • Insider Mini
  • 1 reply
  • December 23, 2024

okay so i just had this exact same problem and the only way i could get it to work is to go into the task manager and then head to the details section. when you get there you are gonna go to every razer service ( all of them not just the ones with “service” in the name) and right click then go to properties. a window should come up with different tabs at the top. click on the compatibility tab. some selection boxes should be at the bottom and you want to check the one that says run as administrator. hit apply and then ok. do that to all of them. for good measure i went and ended every razer process in the task manager too. then i went and right clicked the synapse app and ran it as administrator. then it works. now it seems if i want to open it again i have to end all the processes but at least you can get in and do what you need too.


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