Razer Synapse doesn't detect my headphones | Razer Insider
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Question

Razer Synapse doesn't detect my headphones

  • November 4, 2025
  • 1 reply
  • 13 views

Hi, I have my Razer Blackshark V2 headphones and when I try to connect them to my PC, Razer Synapse doesn't detect them. Is anyone else having this problem?
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1 Reply

Razer.sushi.boi

Hello there, ​@urbanOldRosebox891!

 

Only USB Razer devices and be detected by the Razer Synapse software. What specific variant of the Razer BlackShark V2 do you have? Let me know via PM along with its serial number so I can validate it in our database and for proper documentation. Looking forward to your response!

 

*Thread locked to curb conversation to PM.