Clarification about World of Warcraft 20th anniversary promotion

I would like to know the same thing. Come on, Razer..

I’ve been back and forth with support for the past few days for confirmation on a few different things. This was their response: 
 

Thank you for your response.

 

I am sending this email in response to your inquiry for the World of Warcraft 20th Anniversary freebie. I apologize for the inconvenience but as per checking with our team, the mouse dock alone is not eligible for it as it is supposed to be bundled with the Razer Naga V2 Pro.

We sincerely apologize for the inconvenience this might have caused you.

Have been trying to find out the same info as if i add the Razer Naga V2 Pro to my  cart i see the mounts  but if i add  the mouse dock to the cart as well or choose the bundle option the free gifts don’t show up in the cart

Are you logged in with an education discount account? I had the same issue, and reported it but according to Razer, you can not use the education discount with a bundle (as it adds the items with a promo code and only one promo can be active at a time). The website shows the discounted prices and bundle together, but it removes the promo items when checking out. Very dodgy and I asked them to fix it.

No i am not using a educational discount. I went ahead with my order and my confirmation email shows the gifts on there but i revived a follow up from my earlier ticket stating it is not applied to the bundle, due it being two offers so not sure if I'll receive the codes or not .