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Delay in receiving collectibles for shipping a game

  • May 28, 2024
  • 3 replies
  • 43 views

MinionYellowpointhead130

Dear Razer Gold team,

 

I am writing to express my disappointment with the delay in receiving my in-game purchases for Free Fire. I made a purchase on 28/05/2024 , and have not yet received my order.

 

I kindly request that you please process my order as soon as possible and update me on the status of my order.

 

Thank you for your time and attention to this matter.

 

Sincerely, MinionYellowpointhead130

Best answer by RCN_Djllama

I'm sorry that you're shipment is delayed but you won't get a real response here. For a response from Razer, you should submit a report ticket to Razer support. If you are on this page, just scroll down and at the bottom of the page you should see a support column and under that there is a button that says get help.

3 Replies

RCN_Djllama
Vanguard
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  • Vanguard
  • Answer
  • May 29, 2024

I'm sorry that you're shipment is delayed but you won't get a real response here. For a response from Razer, you should submit a report ticket to Razer support. If you are on this page, just scroll down and at the bottom of the page you should see a support column and under that there is a button that says get help.


MinionYellowpointhead130

Is the ticket also being delayed in response?Because I did not receive any response 


RCN_Djllama
Vanguard
Forum|alt.badge.img
  • Vanguard
  • June 3, 2024

Try submitting another ticket, they might have had a system error and it was not seen by the Razer support team