您好，我已经申请了生化危机7黄金版和乡村黄金版钥匙的更换表格，为什么还是退款，请给我一个合理的解释，我需要钥匙，不退款，谢谢
交易编号：1229N7QVVSEIE9855D918
Hello, I have applied for the replacement form for Resident Evil 7 Gold Edition & Village Gold Edition key and why will it still be refunded
Userlevel 2
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Userlevel 7
+1
Hey,
Razer is aware of this problem - you can read more information here: https://www.reddit.com/r/razer/comments/126v31e/resident_evil_key_replacement_refund_update/
Userlevel 2
Hey,
Razer is aware of this problem - you can read more information here: https://www.reddit.com/r/razer/comments/126v31e/resident_evil_key_replacement_refund_update/
This doesn't solve the problem at all, I want the key, not the refund
Userlevel 7
+1
Hey,
Razer is aware of this problem - you can read more information here: https://www.reddit.com/r/razer/comments/126v31e/resident_evil_key_replacement_refund_update/
This doesn't solve the problem at all, I want the key, not the refund
You haven’t read this post, right?
They’ll send you new, working key.
Userlevel 1
https://www.reddit.com/r/razer/comments/126v31e/resident_evil_key_replacement_refund_update/
can't open this link. Can you tell me what it is?
Userlevel 7
+1
https://www.reddit.com/r/razer/comments/126v31e/resident_evil_key_replacement_refund_update/
can't open this link. Can you tell me what it is?
Razer is aware of this problem, and they’ll send a new key within few days.
Please allow up to 3-7 working days to work on the reimbursement as we are sending these keys out in batches.
You may also fill out this form by 5th April 2023, for our team to verify your transaction and send you the new game key.
If multiple purchases of the same game were made, we will process a refund in Razer Gold Pins for your second and subsequent transactions.
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