I did not receive the Dune game key by email | Razer Insider
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Question

I did not receive the Dune game key by email

  • July 1, 2025
  • 2 replies
  • 39 views

everMaximumGreenpark882

Hello !

It has now been over 14 days since I purchased the Basilisk V3 Pro mouse with the Dune game promotion. I still haven’t received the game code. Are you experiencing the same issue?

Thank you for your responses.

 

 

 

 

This topic has been closed for replies.

2 Replies

easyBuffvalley376

 


Razer.sushi.boi

Hey there, ​@everMaximumGreenpark882!

 

What specific variant of the Basilisk V3 Pro did you purchase? Let me know via PM along with your mouse’s serial number so I can validate it and for proper documentation.

 

*Thread locked to curb conversation to PM.