I had been talking to the team at Reddit, and they are simply the kindest people!
I suspected the battery on my Blade 15 had been swelling, so I reached out to them for help.
They were all super helpful, advised me on how to take out the battery and it was such a nice experience talking to them.
Many thanks to:
Archie B.
Aadeen B.
Marc C.
Christine B.
Desmond D.
Jeff L.
Love you all!