they said that Watch out for fake customer support? Use outlook and Gmail accounts! Then they send me a link to an email saying send your cards numbers and receipts to the customer support so that we could help you and give me an outlook.com Email address?!
I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.