I can't change the phone number. | Razer Insider
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Question

I can't change the phone number.

  • September 7, 2026
  • 1 reply
  • 13 views
Unfortunately, I lost my phone number. I tried contacting the operator, but without success; they say there's no way to recover the number.

 

I have all my account details; I'm the account holder. I even topped up my Razer Gold, but when I tried to use the top-up in the game, it asked for a code sent to a number I no longer have access to.

 

Could you help me with this? I have all the information you need.

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1 Reply

Razer.sushi.boi
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Hello there, ​@Xxbigloko!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.

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